Several options are available: Paypal transfer, credit card, debit card, cash, or cryptocurrency (Bitcoin, Ethereum, Stablecoin).

Once the reservation is made, you will receive an email containing the rider's guide with its good tips as well as the steps to follow to get to our agency. All you have to do is to take an official cab at the airport exit and show him the document. We will pay the fare once you arrive at our office.

In case of cancellation please contact us a maximum of 3 weeks before your departure to get the total refund of your deposit. If you cancel within 3 weeks of your departure, you can use your deposit for a future reservation (subject to availability).

For any reservation with Costa Rider Campervan, you will need to provide your passport, your country's driver's license (you do not need an international license), and a credit or debit card.

The amount of the deposit is $1200. It will not be withdrawn from your account, only frozen. It will be taken on the day of the pick-up of the rental van and will be returned to you upon your return. You can pay the deposit with your credit or your debit card.

The minimum age to drive a Costa Rider Campervan is 21 years old.

Costa Rider Campervan rentals are for a minimum of 7 days.

Departures are from 9 am on the first day of rental and return before 12 pm on the last day. We are open 7 days a week, all year round. After 2 hours of delay, we will charge the customer an extra day. If you wish to extend your rental, please contact us as soon as possible to check availability.

In the event of a parking ticket, the amount corresponding to the ticket will be deducted from the security deposit on the day the ticket is received. Please inform us of the ticket on your return.

In the event of an accident or collision, the customer must report the accident to the person in charge at Costa Rider Campervan, who will contact the insurer and the police in order to draw up a report at the scene of the accident. This report is MANDATORY in order to benefit from the advantages of the insurance. Without this report, the cost of repairing the vehicle will be charged to the customer. Under no circumstances may the vehicle be moved until the insurer has completed the accident report. This procedure is also MANDATORY in the event of a single-vehicle collision with an object, tree or anything else that could damage the vehicle. Even if the customer is not at fault for the accident, the customer remains responsible for the vehicle within the rental period.

Costa Rica is a country with a very low crime rate. In order to provide maximum security, Costa Rider Campervan has equipped its vehicles with closed storage, tinted windows, and a safe for personal documents. The model of our vehicles is very common in Costa Rica, you will blend in. In addition, we offer the possibility of keeping suitcases or valuables at our office.

You can go anywhere in Costa Rica. Be careful though, because some roads are difficult to access by car, especially during the rainy season. We will show you the most suitable routes for your trip. It is not possible to cross borders with a rental car.

You can refill the water tanks at any gas station for free.

You will find toilets in campsites, gas stations, supermarkets, restaurants, and the countryside.

It is not possible to cross land borders with a rental car in Costa Rica.

Our opening hours are from 9 am to 6 pm. We advise all our clients to arrive at night (after 6 pm) to spend the first night in a hotel close to the airport to rest from the trip and pick up the campervan the next morning.

We drive on the right side of the road in Costa Rica. More detailed information regarding the rules of the road will be provided in the rider's manual for each vehicle.

Covers third-party damages in case of an accident up to 60% of the costs (the remaining 40% will be the customer responsibility). (12.5$/day)

Full cover insurance covers the remaining 40% of the 2 compulsory CDW and TP insurances. By adding this insurance, the rental vehicle and third parties are 100% covered in the event of an accident. Please follow the procedure "What happen in case of accident "

Absolutely, when you come back, please return the campervan without any garbage and in the same state as you got it. Also, the rental vehicles come with a full tank of gas, please return them full.

We ask our clients to return the kitchen utensils clean. For sheets and blankets, we will do the cleaning ourselves.

All our campervans are equipped with a USB socket where you can recharge your phones and tablets. We offer an optional 12V/110V converter for charging electronic devices that have a mains socket (drones, computers, etc.).